To avoid disappointments, please note:
- only Tepanee’s guests are allowed to enter Tepanee. Visitors are welcome but must be registered at the front desk
- silence time is strictly requested from 11:00 PM to 8:00 AM
- inside Tepanee’s premises and areas is strictly forbidden to cook and to light fires
- always lock the door and hand the key in the reception when you exit the resort
- refrain to unlock the key holder and separate the Electricity Activator from the door key: for an open/broke key holder you will be fined
- the people of Malapascua are very kind and friendly. They have costumes and traditions that can be different from ours. To show proper respect for them, please don’t go around the villages just wearing only a bathing suit: please wear at least shorts and a T-shirt. Furthermore, topless bathing and nudism are forbidden even on beaches, even though no one is likely to complain to you
- please, don’t buy SHELLS and CORALS from the children: it’s not allowed to export them from Philippines and you may have problems at the custom’s controls. More, the children selling shell and corals are not going anymore to school, because their families send them to sell instead of to school: the teachers ask us to advise you about this sad matter
- only one child below one year old is sleeping free of charge in the room with the parents if sharing the same bed. Children one year old and older will be considered and charged as extra person, if fitting the capacity of the room. In cases where the guests did not declare the correct total number of persons (children and adults), the resort will charge additional costs on Extra Person(s) Rate. To be settled directly at the resort at the check-in: the guests refusing to pay the correct charges will not be checked-in
- items broken or lost will be charged.